FAQ

hide How do I purchase a subscription series?

Friday and Saturday Subscription Series

Delta Classic Chastain is a great way to entertain clients, co-workers, family and friends. Purchase a series today, pack your cooler, then sit back and enjoy the hottest music artists in Atlanta’s favorite concert venue this summer. Each Delta Classic Chastain concert series blends a wide variety of music for every taste. We offer a subscription on:

Friday Night: Six shows guaranteed
Saturday Night: Six shows guaranteed

When you purchase a Friday or Saturday night subscription, you will receive the same great seats for every show on the night of your chosen series. All shows in your series are table shows – you can bring in your favorite food and beverage or arrange for one of our onsite caterers to have delectable appetizers or an entire meal ready for you when you arrive. Once you become a subscriber, you will have priority seating and a guaranteed number of shows. You will also have the opportunity to purchase tickets to any other show at Delta Classic Chastain prior to the public!

Interested in a Friday or Saturday Subscription Package for 2014?

Please email our box office or call (404) 733-5012 for more information.

Take Five or Take Three Subscription

Delta Classic Chastain offers you the ability to create your own combo with our popular flex packages that accommodate your favorite artists, your schedule, and your budget – saving you up to 20% off over single ticket prices! Choose Five or Three concerts you want to attend. You can also combine box seats with terrace seats, or even a table. You are also allowed to bring in your food and beverage or order from an onsite caterer. Because of the flexibility of this option, we can not guarantee the same seating for each performance. Your seats, however, will be secured before the single tickets go on sale to the general public.

Interested in a Take Five or Take Three Subscription Package for 2014?

Please email our box office or call (404) 733-5012 for more information.

hide Where is Chastain Park Amphitheater located?

It is conveniently located in Northwest Atlanta, between Buckhead and Sandy Springs, off Roswell Road, near the intersection of West Wieuca and Powers Ferry Roads. The physical address is 4469 Stella Drive, Atlanta, GA 30327. Click here to view our Location page.

hide Where are parking lots located and what is the cost?

There are various lots including the Red, Yellow, Blue and Green Lots located around the venue and parking costs $20 per carClick here to view our Parking page.

hide How do I purchase single tickets?

Single tickets for 2014 Delta Classic Chastain concerts are available for purchase at all Ticketmaster outlets, www.Ticketmaster.com, charge by phone at 1-800-745-3000, or the amphitheater box office the night of the performance. The box office will open 2 hours prior to show time. Tickets are also available at the Verizon Wireless Amphitheatre at Encore Park box office and the Woodruff Arts Center box office during normal business hours.

hide Where should I purchase tickets?

An event ticket will not be recognized, honored, or received for admission if purchased from a source other than Ticketmaster, its authorized outlets, the Atlanta Symphony Orchestra Season Ticket office, the Woodruff Arts Center box office, the Verizon Wireless Amphitheatre at Encore Park box office or the venue box office the night of the show. There will be no refunds and no exchanges. Tickets obtained from sources other than a Ticketmaster outlet may be lost, stolen, or counterfeit tickets and in such cases will not be honored.  To be safe please only order your tickets from an authorized dealer (www.ticketmaster.com, by phone at (800) 745-3000, a Ticketmaster outlet), the Woodruff Arts Center box office, the Verizon Wireless Amphitheatre at Encore Park box office or the venue box office the night of the show. 

hide How do I purchase group tickets?

Please contact our group sales department at (404) 733-4848 or via email asogroups@woodruffcenter.org.

hide Does a child need a ticket?

Yes, everyone needs a ticket to enter regardless of age.

hide What time do the doors open?

Please check the individual event pages for doors open time as it varies by show.

hide How many people can sit at one table?

There are 6 seats at plaza and terrace tables. For select shows, there are terrace tables available with 4 seats for a limited time.

hide Are there handicap accessible seats?

Yes, please call 404-733-5012 for assistance.  Please click here to view our Seating Chart.

hide What if I buy a ticket and cannot attend or lose my ticket?

There are no refunds or exchanges available. If an event is cancelled or rescheduled, tickets may be refunded at the original point of purchase. Delta Classic Chastain is not responsible for lost or stolen tickets. Please contact the original point of purchase for details. If you purchased your tickets from Ticketmaster, you may call 1-800-745-3000.

 

hide May I bring food and beverage?

Yes, you may bring food and beverage to all shows unless a show is designated as row-on-row. For row-on-row (reserved seating) shows, you can only bring one factory-sealed plastic beverage container, one liter or smaller (no alcohol). Click here to view our Food & Beverage page. *Please note - The maximum allowable TV Tray is 23” wide by 16” deep.  They are allowed in terrace and rear terrace. They are not allowed in the box seats or the lawn area. The maximum cooler size is 23” wide by 16” deep in all locations excluding box seats.  In box seats, the maximum cooler size is 16”wide by 12” deep.

 

 

 

 

 

hide Are there concessions on-site?

Yes, there are concession areas located throughout the amphitheater that offer an extensive wine list by the glass or bottle, premium mixed drinks, wine coolers, soft drinks, bottled water, juices and much more. Please click here to view our Food & Beverages page.

hide What is allowed on the lawn?

Blankets are allowed on the lawn. Umbrellas (subject to show). No chairs or tables allowed.

hide May I smoke in the venue?

No. Chastain Park Amphitheater is a city owned venue and in accordance with the Georgia State Clean Air Act of 2005, smoking is not permitted in the venue. Smoking is allowed in the designated area outside of Gate 3.

hide Is tailgating allowed in the parking lots?

No, tailgating is not allowed in any of the parking lots.

hide Is drinking allowed outside the venue?

No, drinking is not allowed outside the venue or in any parking lots.

hide What time do concerts typically conclude?

Concerts typically conclude before 11:00PM.

hide What happens if it rains?

All events take place Rain or Shine. We offer no refunds or exchanges in the event of rain. While we prefer you bring a rain coat or poncho, small umbrellas are allowed at certain shows.

hide What types of candles are allowed?

Please note that the City of Atlanta fire code prohibits use of candles with exposed flames. We suggest using small votive style candles or tea light candles in glass containers only.

hide May I bring in a table or TV tray?

TV tray sized tables are allowed in the terrace and rear terrace seating areas for table set up shows. They are not allowed in lawn area. The maximum allowable size for TV trays is 23″ wide by 16″ deep. No TV tray sized tables are allowed at row-on-row, reserved seating shows.

 

hide What happens if an event is cancelled or postponed?

In the event a performance is cancelled or rescheduled, information is immediately sent to the local media for distribution and placed on the Delta Classic Chastain website, Facebook and Twitter pages.  Please be aware that there is no way to contact individual ticket holders other than the local media.  If an event is cancelled, refunds will be available at the original point of purchase only.  Customers that purchased their tickets through Ticketmaster online or over the phone should be refunded automatically within a week of canceling the event.  Customers that purchased their tickets through a Ticketmaster outlet must return to the outlet where they originally purchased their tickets for a refund.  Customers who purchased their tickets through the Box Office must return to the Box Office with their tickets and the original method of payment to receive a refund.  If the event is rescheduled, tickets purchased for the original date will be honored on the new event date.  In most cases, refunds will also be available at the original point of purchase up until the new event date has passed.

hide Are cameras allowed?

No Professional cameras are allowed. If cameras are allowed by the artist, point-and-shoot style cameras with no removable lenses are permitted.

hide What size coolers are allowed?

The maximum cooler size is 23” wide by 16” deep in all locations excluding box seats. In box seats, the maximum cooler size is 16”wide by 12” deep.

hide What should I do if there is an emergency evacuation?

Delta Classic Chastain Park Amphitheater staff members are trained in emergency preparedness and evacuation procedures. In the event of an emergency, please follow the direction of Delta Classic Chastain Park Amphitheater staff for your safety and the safety of others.

hide May I use an electronic cigarette in the venue?

No. Electronic cigarettes may not be used in the venue. They may be used in the designated smoking area outside of Gate 3

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