Retail Operations Manager - Gift Shop

Job Purpose:
Oversees all aspects of retails operations including buying, new product development, inventory management, merchandise display, budgeting, business planning, pricing policies and supervision of staff.

Essential Responsibilities and Duties:

• Interview, hire, and train employees and evaluate their performance.
• Motivate, coach and counsel employees. Abilityto negotiate, mediate and resolve sensitive issues.
• Develop work schedules, sign and track time sheets and leave records. Process all new hire and separation forms.
  Conduct weekly meetings with staff to communicate information and receive feedback.
• Formulate pricing policies on merchandise and develop plans to increase shop revenues.
• Maintain merchandise control and oversee all buying and display of merchandise.
• Meet with the Vice President of Operations to review ongoing activities and discuss new initiatives to increase sales and expand product market.
• Prepare monthly sales reconciliation to ensure that the General Ledger systems are in agreement.
• Track and process all Internet orders.
• Provide reports and analyzes for key indicators of retail operations performance (i.e. inventory turns, sales, product mix and average sales per visitor).
• Prepare annual department budget for review and approval. Maintain budget within established guidelines.
• Coordinate and oversee bi-annual inventory of museum shop and storage areas (on-site and off-site).
• Manage all aspects of planning product development strategies from concept to completion.
• Formulate business and inventory plans for product development merchandise line based upon self-conducted market research.
• Negotiate production costs with vendors.
• Other Skills and Abilities: Proficient MS office skills needed and knowledge of CAM Data systems is highly desired.

Education/Experience:
Bachelor's degree from a college or university, preferably in business or marketing and three to five years demonstrated retail experience in a store setting. As well as knowledge of related copyright and licensing regulations.

To Apply:
Submit cover letter/resume, three prof. ref. and salary requirements to: [email protected] or fax: 404-733-4358.